Refund Policy

Last updated 13 October 2026

BroadbandLog is provided by Silverlining Digital. Every subscription starts with a 30-day free trial, and you won't be charged if you cancel before it ends.

30-day money-back guarantee

If you're not satisfied, you can request a full refund within 30 days of any payment.

How to request a refund

Refunds are handled by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or contact our support team and we'll help.