Refund Policy
Last updated 13 October 2026
BroadbandLog is provided by Silverlining Digital. Every subscription starts with a 30-day free trial, and you won't be charged if you cancel before it ends.
30-day money-back guarantee
If you're not satisfied, you can request a full refund within 30 days of any payment.
How to request a refund
Refunds are handled by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or contact our support team and we'll help.